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Returns

 

How long do I have to make a return?
You may initiate a return within 30 days of your purchasing date.

What can I return?
Any food or liquid items that haven't been opened. Any equipment that has the original packaging and is in unused condition. 

Our goal is to provide a fair way to satisfy our customers and not lose money while doing it. We make every effort to fully disclose how our products work and what is to be expected. A damaged product during shipping is an automatic replacement from us. When it comes to a difference of opinion such as: "My fish doesn’t like this food." That we don’t refund for. However, if you decide the light you bought is a bit too green for your liking, provided it is in the original box, within 30 days and purchased from us, we will refund it at your cost of shipping.