How do I cancel my order?

1 min read

Our packing and shipping crew works extremely fast, so once you submit an order, you only have a very short window during warehouse hours to attempt to cancel the purchase. Try contacting our customer service team using our contact form or by emailing However, once the order has been packaged, there is no way for us to cancel the order at that point. The good news is that orders submitted after 4 p.m. PST usually won't be packed until the following day, so you have a better chance of canceling your order in that situation.